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Managed IT Support

What's Included?

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  • Unlimited Tech Support

    • Whether onsite repairing issues or handling over the phone with remote control we've got you covered.

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  • Printer Management

    • We support managing print servers, repairing printer issues such as jamming, unable to scan, and more.

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  • Data Management

    • We will create a data management plan, a data backup plan, and a data recovery plan in case of any data loss. We will also manage your server.

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  • Network Support

    • We will make sure that you're getting the best out of your network by working with your ISP from getting the fastest internet speeds to getting the best Wi-Fi coverage in your location(s).

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  • Device Asset Management

    • We will keep track of all of your electronic devices and computer equipment so you know exactly where your investments are going.​

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  • Microsoft Office / Google Workspace Integration

    • We will assist with new office365 or Google Workspace setup, and data management. SharePoint or Google Sites and more.

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  • Project Planning (but new projects are billed separately)

    • Need to plan a new project we have you covered with unlimited meetings and consultations but unfortunately, the physical installation isn't covered due to the allotted 2 hours for the maintenance agreement. Installing new equipment could take 2 hours or could take up to 2 weeks to fully integrate. But once we have it installed it's then added to your service plan.​

Our Simple Process

Step 1:

Step 2:

Step 3:

Schedule The Site Survey(s)
We will schedule an onsite technician to give you the best quote for materials and time onsite. Most sites can be completed within 3 days.

Review and Schedule
Our team will review survey notes email over quote(s) within 24 hours.
WITH UP FRONT PRICING

Dispatch and Verify
We will dispatch our technicians to complete the install and while onsite they will submit a custom job form detailing the technician notes and pictures. Which is sent directly to you to confirm and verify. Once job is complete we will email a full detail report.

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Managed IT Support Service Contracts

Last Updated: 05/09/2024

SIMPLE PRICING PLAN

No Surprises & Priced According To Your Needs

Our customers love the affordability and flexibility of our service team. Our simple pricing ensures you see a return on your investment.

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  • We will maintain BICSI standards

  • Perform Bi-weekly site visit

  • Install a light agent on your computer to help us be proactive with maintenance repairs and software patching.

  • Clean up any loose cables and label all connections.

  • Create a monthly inventory, heatmap, and wiring report

  • Assign dedicated Site Technician(s) and account manager.

  • We'll create detailed site reports so you know exactly what equipment is onsite and which devices 

Keep Your Sites Clean, Organized

& Ready For Service

for as little as $74.99/ per person per month

Unlimited remote and onsite support per month

Core Plan Pricing is Being Advertised - First Time Setup Fee $519.99 Plus Taxes

Flat Pricing. No Contracts.

See how much you can expect our full-service and ongoing IT support to cost you monthly. We have three distinct support plans to choose from based on your business needs.

Core

$74.99 /month Per User - Plus Tax

Full-Service Helpdesk

  • 24x7 Support

  • Emergency Response

  • Unlimited On-site and Remote Support

  • Support Ticketing Solution

  • Asset Inventory

  • Operating System Patching

  • Vendor Management

Managed Server

  • Single Loaner Emergency Servers

Managed Office / Network

  • 24x7 Network Operations Center (NOC)

  • Infrastructure Monitoring

  • Documentation

  • Managed Firewall Security Service

  • Managed User - Email Only

MANAGED SECURITY

  • Managed Security Program

    • ​End Point Protection

MANAGED CLOUD & INFRASTRUCTURE

  • Email, SharePoint, & Office (M365 Bus Premium) 

    • Email Spam Filtering & Sandboxing
    • Email M365 Backup
    • Email Data Loss Prevention (DLP)
    • Email Encryption Platform (end to end)

Data Backup / Disaster Recovery  (Additional Quote Required)

  • Offsite Cloud Storage

  • Onsite Server Virtualization​
  • Offsite Workstation Backup

Secure

$124.99 /month Per User - Plus Tax

All Features in Core​

Full-Service Helpdesk

  • Third-Party Patching (Critical)

Managed Security Program

  • 24x7 Security Operations Center

  • Threat Intelligence

  • Threat Hunting

  • Intrusion Detection

  • ​Incident Response

Cybersecurity

  • Dark Web Monitoring

  • End-Point Detection & Response

  • Phishing Simulations

  • Security Awareness Training Program

  • Vulnerability Scanning (Internal & External)

  • ​Managed Detection & Response (Network & Cloud)

Enterprise

$174.99 /month Per User - Plus Tax

All Features in Secure​​

Cybersecurity

  • Cybersecurity Insurance Evaluation

Threat Isolation and Containment

(Additional Quote Required) 

  • Application Whitelisting

  • Web Applications Single Sign On and MFA 

  • ​Privileged Access Management (PAM)

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