Effective Date: January 9, 2025

 

Introduction

 

At Simple Support, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

 

Information We Collect

 

Personal Information: Name, email address, phone number, and billing information when you book a service or contact us.
Technical Data: IP address, browser type, and usage data collected through cookies and similar technologies.
 

How We Use Your Information

 

Service Provision: To provide and manage our repair and IT services.
Communication: To respond to your inquiries, send confirmations, and provide updates.
Improvement: To analyze usage and improve our website and services.
 

Data Sharing and Security

 

Third-Party Services: We may share your data with trusted third-party service providers to facilitate our services.
Security Measures: We implement industry-standard security measures to protect your data from unauthorized access and breaches.
 

Your Rights

 

Access and Correction: You can request access to or correction of your personal information.
Opt-Out: You can opt-out of receiving marketing communications from us at any time.
 

Contact Us

 

If you have any questions or concerns about this Privacy Policy, please contact us at (864-249-7026) or (hr@simple-support.net).

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Changes to This Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.